19
Client Account Activation Notice
SOP Number: YES00011
Effective Date: 4/11/2025
Revision Date: 4/11/2025
Owner: Sales
Review Frequency: {Quarterly}
Purpose
Briefly describe the purpose of this SOP. Explain why this procedure exists and what it aims to achieve.
Some SOPs will have this, some won’t. Will be listed as “Purpose” on old SOPs too.
Responsibilities
List the roles and their responsibilities for this procedure. Be specific about who is responsible for each part of the process.
Ex.
-
Role 1: Recruiter
-
Role 2: Account Manager
Definitions
Provide definitions for any terms or acronyms used in this SOP that may not be commonly understood.
Client Account Activation Notice
Congratulations! Your account is now active and ready for service. We're thrilled to begin our partnership with you.
Important Next Steps:
-
Please review the attached welcome letter for general billing, contact, and safety information.
-
Bookmark or print this email for quick reference.
-
Expect an initial update within 1 business day.
Branch Operations Details:
-
Office: 3601 S 2700 W, West Valley, UT 84119
-
Direct Phone: (801) 298-9434
-
Email: [email protected]
-
Key Personnel: Chris Walker will ensure you are matched with the best talent. They oversee dispatching, confirmations, and ongoing communications. Reach out to them for updates on recruiting and your order status.
-
Operational Hours: Monday - Friday: 8:30 am to 5:00 pm.
-
After-Hours Contact: Leave a voicemail, (801) 298-9434
Order Updates:
-
Remove if customer placed order*** Presently Company name does not have a need but will reach out once they have an opening for YES to fill. Below are the next steps when we receive your first order.
-
While we process your order, our operations team will reach out to schedule a site visit to help better prepare them to recruit the right candidates for your operation.
-
Afterwards, you'll receive bi-weekly updates. These will cover interested associates, applicants in process, and potential concerns about meeting your associate requirements.
Payroll Approval Process:
-
Payroll is CC’d on this email. Please notify them of your timekeeping process & preferred payroll cycle.
-
Note: We have timekeeping solutions in place, you can choose to opt out of adding them to your timekeeping system.
-
Payroll Email: [email protected]
-
Deadline: Every Monday by 3pm.
-
Payment Day: Y.E.S associates receive a paycheck every Friday for the previous work week or YES can mirror your pay cycle
Guidelines and Best Practices {OPTIONAL}
Offer any additional guidelines, tips, or best practices to help with successful execution of this SOP.
Approval and Revision History
|
Version |
Date |
Approved By |
Changes Made |
|
1.0 |
4/11/2025 |
IT , ML |
Initial Creation |
Contact Information
For questions or support related to this SOP, contact:
Role/Department: Sales
Email: [email protected]
Extension: 918
